Acceptable
Use Policy
This
Acceptable Use Policy ("AUP") specifies the actions
prohibited by 3Ti Solutions Limited to a User of the network
utilised by 3Ti Services and must be read in conjunction with
our Terms and Conditions ("User")
may be defined as "a Customer or anyone who uses 3Ti
Services or accesses the network utilised by 3Ti Services
or Internet service".
The
primary purpose of this AUP is prevent the illegal use of
3Ti Services as defined in UK law or the inappropriate use
or misuse of the Services on the basis of 3Ti's
own judgement and discretion.
3Ti
believes in a safe Internet. 3Ti Solutions Limited works closely
with organisations and regulatory bodies such as OFCOM, the
Internet Service Providers Association (ISPA), the British
Phonographic Industry Limited (BPI) and the Internet Watch
Foundation (IWF) as well as the Police and Home Office to
prevent illegal and inappropriate use of the Internet.
This
AUP further defines the rights that 3Ti Solutions Limited
has to ensure consistent and acceptable use of 3Ti Services
and the Network by all Users, as well as safeguard and protect
its own commercial interests.
3Ti
Solutions Limited reserves the right to modify this Policy
at any time. Changes made to the Policy become effective upon
posting of the modified Policy to this URL. It is the User's
responsibility to ensure their awareness of any such changes.
3Ti
Solutions Limited reserves the right to suspend or terminate
the User's Service immediately and without notice, if the
User is in breach of any aspect of our AUP.
ILLEGAL
USE
The Network utilised by 3Ti Services may be used only for
lawful purposes. Transmission, distribution or storage of
any material in violation of any applicable law or regulation
is prohibited. This includes, without limitation, material
protected by copyright, trademark, trade secret or intellectual
property rights used without proper authorisation, and material
that is obscene, defamatory, constitutes an illegal threat,
or violates export control laws.
THE
NETWORK
The
User acknowledges that 3Ti Solutions Limited is unable to
exercise control over the content of the information passing
over the network utilised by 3Ti Services. Therefore, 3Ti
Solutions Limited is not responsible for the content of any
message whether or not the posting was made by a 3Ti Customer.
The network utilised by 3Ti Services may be used to link into
other networks worldwide and the user agrees to conform to
the acceptable use policies of these networks.
In
addition the User undertakes to conform to the Internet protocols
and standards.
The
User may not circumvent User authentication or security of
any host, network, or account (referred to as "cracking"
or "hacking"), nor interfere with the Service to
any User, host, or network (referred to as "denial of
service attacks").
Without
prejudice to the foregoing, any application that overloads
the network utilised by 3Ti Services by whatever means will
be considered as making profligate use of the network utilised
by 3Ti Services and will as such NOT be permitted. Use of
IP multicast other than by means provided and co-ordinated
by 3Ti is likewise prohibited.
The
User acknowledges that the availability of their 3Ti Service
is also dependent upon reasonable usage of the network. The
User further acknowledges that 3Ti reserves the right to manage
the Traffic of those Customers whose usage 3Ti considers to
be either not consistent with or appropriate for the Service
to which they subscribe or detrimental to the other Users
who share the network.
The
User acknowledges that 3Ti Solutions Limitedhas the right
to introduce a Fair Use Policy for its Services if 3Ti Solutions
Limited feels such a policy is necessary to ensure the provision
of service for all Users. Details of any applicable Fair Use
Policy will be posted on the 3Ti Solutions Limited website.
Users sending or receiving malicious or illegal Traffic will
be suspended or disconnected upon detection by 3Ti Solutions
Limited. 3Ti Solutions Limited understands that in some cases
the User may not be aware of or responsible for the origination
of such Traffic, in which case 3Ti Solutions Limited will
work with the User to resolve the issue and restore normal
service as efficiently as possible.
Users
who violate systems or network security may incur criminal
or civil liability. 3Ti Solutions Limited will co-operate
fully with investigations of suspected criminal violations,
violation of systems or network security under the leadership
of law enforcement or relevant authorities.
3Ti
Home Talk
Users of 3Ti Home Talk will receive an overall usage limit
of 3,000 free minutes for outbound calls in any one calendar
month to any local or national telephone numbers commencing
with 01 or 02. Free call minutes are applicable for the first
120 minutes of any local or national call. Calls exceeding
120 minutes will be subject to standard call charges available
on the 3Ti Home Talk website. 3Ti Solutions Limited reserves
the right to suspend users who exceed this limit.
Furthermore,
for the avoidance of doubt 3Ti Home Talk is available only
to residential Customers. If, at any time, usage of 3Ti Home
Talk does not accord with that reasonably expected of a residential
Customer, the User will be suspended from the service.
If
at any time a User's monthly usage of 3Ti Home Talk qualifies
that User for transferral onto a different tariff, we reserve
the right to transfer the User onto that tariff (regardless
of whether the User requests to be transferred onto another
tariff or not).
SYSTEM
AND NETWORK SECURITY
Violations
of system or network security are prohibited, and may result
in criminal and civil liability. 3Ti Solutions Limited will
investigate incidents involving such violations and will involve
and will co-operate with law enforcement if a criminal violation
is suspected. Examples of system or network security violations
include, without limitation, the following:
Unauthorised
access to or use of data, systems or networks, including any
attempt to probe, scan or test the vulnerability of a system
or network or to breach security or authentication measures
without the express authorisation of the owner of the system
or network;
Unauthorised
monitoring of data or Traffic on any network or system without
the express authorisation of the owner of the system or network;
Interference with service to any User, host or network including,
without limitation, mailbombing, flooding, deliberate attempts
to overload a system and broadcast attacks; Forging of any
TCP-IP packet header or any part of the header information
in an email or a newsgroup posting. If approached with complaints
relating to any system or network violations, 3Ti Solutions
Limited will co-operate and assist the Police and law enforcing
bodies with their investigations in order to bring such mis-use
and violations to an end.
E-MAIL
It
is explicitly prohibited to send unsolicited bulk e-mail messages
("junk mail" or "spam") of any kind (commercial
advertising, political tracts, announcements) etc. It is also
explicitly prohibited to allow others to send unsolicited
bulk e-mail messages or viruses either directly or by relaying
through the User's systems. For the avoidance of doubt, Users
must ensure that their systems cannot be relayed through.
Users may not forward or propagate chain letters nor malicious
e-mail. A User may not solicit e-mail for any other address
other than that of the User, except with full consent of the
owner of the referred address.
USENET
NEWS
All Users of the Network utilised by 3Ti Services are advised
to become familiar with the 3Ti Solutiond Ltd in conjunction
with Pipex information and guidelines which explain what the
service is and how to use it. These guidelines can be found
at : Visit: http//:www.usenet.org.uk
Users
should, before using the service, familiarise themselves with
the contents of the following newsgroups;- news.newusers.questions;
news.announce.newusers; and news.answers. Excessive cross-posting
(i.e. posting the same article to large numbers of newsgroups)
is forbidden. Posting of irrelevant material to newsgroups
(also known as USENET spam) is also forbidden. Posting binaries
to a non-binary newsgroup is forbidden.
INTERNET
WATCH FOUNDATION
3Ti Solutions Limitedsubscribe to and shall abide by advice
given by the independent industry body The Internet Watch
Foundation ("IWF") in relation to content of the
Internet. For further information regarding IWF and its policy,
please refer to http://www.iwf.org.uk/
Complaints
regarding Illegal Use or System or Network Security issues,
Email abuse, USENET abuse or spamming should be sent to abuse@3ti.co.uk
INDIRECT
OR ATTEMPTED VIOLATIONS OF THIS POLICY, AND ACTUAL OR ATTEMPTED
VIOLATIONS BY A THIRD PARTY ON BEHALF OF A PIPEX CUSTOMER
OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF
THIS POLICY BY SUCH CUSTOMER OR END USER.
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